TRUSTED BY
The Customer Experience Engine for Modern Dealerships.
XDC is more than a call center, even though that is our bread and butter. We combine smart automation with real human connection to help dealerships deliver the kind of experiences their customers remember. From automated communication and live inbound and outbound calls to email, text, customer reactivation, data mining, and product upsells, every interaction is designed to engage the right customer at the right moment.
Supported by dedicated account executives who are invested in your success, our technology works behind the scenes to streamline outreach, keep opportunities moving, and create more meaningful customer interactions. The result goes beyond generating appointments — it builds trust, strengthens relationships, and drives measurable growth.
IronClaw
Stop Buying Leads & Convert the Ones You Already Have
IronClaw is a lead conversion platform built to help dealerships turn existing website traffic into qualified sales and service leads, converting more of the leads they already have through interactive tools, personalized offers, test-drive scheduling, pricing unlocks, SMS engagement, and other conversion-focused experiences.
Samurai Platform
Find the Opportunities Already in Your Database
Samurai is a data mining platform that analyzes your DMS and CRM to identify high-value sales and service opportunities. From equity to lease maturity, service conquest, retention, and upgrades, Samurai helps you act on customers most likely to buy.
Direct Mail
Put your message directly in buyers’ hands.
Direct Mail helps your dealership reach targeted households with timely, high-impact campaigns. From sales and service offers to special events and promotions, we help generate interest, drive showroom traffic, and keep your dealership visible to the right buyers at the right time.
Live BDC Agents
Live Experiences Turn Leads Into Appointments Faster
Our 100% U.S.based trained BDC agents are ready to engage leads immediately, following a proven speed-to-lead appointment cadence that drives more conversations and more appointments. With 25% less labor and 110% more effectiveness, you get a fully trained team working your leads without the cost and time of building it in-house.
Tsunami Campaigns
Flood your showroom with buyers in as little as 72 hours.
When you need to generate traffic fast, Tsunami combines multi-deployment email campaigns with live calls and direct outreach to quickly fill your showroom, service lanes, or holiday event with buyers. With a 72-hour turnaround, we move fast to send more qualified buyers through your doors.
Typhoon Events
Unleash a wave of showroom traffic with our sales event strategies.
Typhoon strategically combines the right mix of XDC products to create a 5- or 10-day sales event strategy tailored to your dealership's goals. By layering powerful solutions, it amplifies your reach, accelerates results, and delivers a greater impact in less time.
Hear From Our Clients
Technology Starts the Conversation.
People Deliver the Experience.
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Nicole Yang
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Nicole Yang
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Calvin Smith
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Suzanne Levis
About Us
The people picking up the phone for you.
When someone calls your business, they're looking for someone who will listen, help, and represent your brand with care. That's exactly who you'll find at XDC. Behind every call is a real person with a question, a milestone, or an important decision to make whether they're scheduling service, shopping for a new vehicle, or buying their daughter's first car.
Our team is 100% U.S.-based, where and how your customers are met matters. We don't just answer phones. We build trust, create meaningful customer experiences, and become a seamless extension of your team. Meet the people who make it happen every day.
Driven by the Industries We Know Best
Automotive
Driving better customer experiences across every department.
Our team focuses on generating more opportunities from previous customers and prospects you’re looking to convert. We specialize in data-mining and creating upsell opportunities that drive additional revenue across New, Used, Parts & Service, and Body Shop departments.
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Powersports
Creating more opportunities beyond the ride.
For dealers that provide some of the most thrilling and memorable experiences, our team focuses on finding unique opportunities that many powersports dealers miss, from acquiring pre-owned inventory and upgrading previous customers to bringing customers back and earning their trust for ongoing service needs.
RV
Turning adventure into long-term customer relationships.
Traveling our beautiful country in a recreational vehicle is an experience many customers seek. Whether they’re purchasing the right RV, camper, or enhancing their vehicle with accessories, our team helps drive more revenue opportunities across both sales and service departments.