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Full Throttle Festivities: How to Drive Loyalty This Holiday Season with an Omni-Channel Edge
The holiday season is revving up — from Thanksgiving road trips to New Year’s countdowns, everyone’s in motion. Families are traveling, shoppers are spending, and your customers are planning their next big adventure. So the question is: are they planning it with you ? If you want your dealership to stay top-of-mind when the gift-giving, road-tripping, and year-end trading heat up, it’s time to put some horsepower behind your loyalty marketing  — with a shiny, omni-channel bow
Allie Shell
Nov 182 min read
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Database-Driven Inventory: Turning Your Customer Base into Your Best Source of Inventory
You know the challenge well: vehicle supply isn’t what it used to be. Auctions are competitive, wholesale prices are climbing, and finding the right mix of inventory to meet customer demand can feel like chasing shadows. But here’s the good news—you’re sitting on one of the most powerful sources of inventory already: your own customer base. By tapping into zero-party data—the information your customers willingly share with you—you can build a smarter, more predictable pipelin
Allie Shell
Oct 143 min read
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Driving Change: Maximizing EV Sales Before Federal Tax Credits Expire
Electric vehicles (EVs) are no longer just the cars of the future—they’re the cars of today. With sleek designs, advanced technology, and...
Allie Shell
Sep 92 min read
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The 72-Hour Sales Surge: How Multi-Channel Outreach Boosts Engagement and ROI
In competitive retail sectors like automotive, powersports, and RV sales, speed and timing can make the difference between a lead that...
Allie Shell
Aug 154 min read
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How Unique Website Visitors Can Grow Your Service and Inventory Acquisition Leads
Turning Clicks Into Appointments With Custom Conversions Like Iron Claw. Are You Missing Out on Service Leads? Let’s start with a couple...
jamie3814
Jul 103 min read
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Team Member Spotlight - Wellington Duran
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Jul 72 min read
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Beyond the Click: How Technology Is Personalizing Dealership Website Engagement
The dealership landscape is rapidly evolving, with customer expectations for online experiences higher than ever. While most dealers have...
jamie3814
Jun 162 min read
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Team Member Spotlight - David Musso
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Jun 32 min read
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Understanding the Stigmas in Call Centers
Monotonous and Unfulfilling Work : The repetitive nature of call center tasks can lead to boredom and disengagement.​ Limited Career...
jamie3814
May 121 min read
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Team Member Spotlight - Samir Torres
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
May 71 min read
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Team Member Spotlight - Alicia Klyn
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Apr 132 min read
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Navigating the Auto Tariffs: How Dealerships Can Adapt and Thrive with XDC
The automotive industry continues to evolve amid global supply chain shifts and policy changes. The recent push for a 25% tariff on...
jamie3814
Apr 113 min read
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Team Member Spotlight - Andres Perdomo
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Mar 32 min read
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CRM vs. Outbound Calls vs. Inbound Calls in the Automotive Industry
The automotive industry is highly competitive and businesses must leverage every tool available to drive sales and enhance customer...
jamie3814
Mar 33 min read
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The Power of Audience Segmentation in Automotive Marketing
In today's competitive automotive market, understanding and effectively reaching potential customers is crucial. Audience...
jamie3814
Feb 32 min read
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Team Member Spotlight - Kendall Cole
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Feb 32 min read
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The Business Trends Shaping 2025: Insights for Future Growth
As we step into 2025, the business world continues to transform at a rapid pace, fueled by technological innovations and shifting market...
jamie3814
Jan 133 min read
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Team Member Spotlight - Michael Olivares
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Jan 72 min read
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Staying Ahead: How Dealers Can Leverage Virtual Call Centers During the Holiday Shopping Season
As the holiday season approaches, automobile dealerships face both challenges and opportunities. With consumers in a buying mood, it's...
jamie3814
Dec 2, 20242 min read
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Team Member Spotlight - Kyle Ostrom
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Nov 5, 20241 min read
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