You’re losing customers who no longer service with your dealership
You want more sales and service opportunities without relying solely on new customer acquisition
Your dealership has a large customer database but isn’t actively mining it for opportunities
You’re missing trade cycle, positive equity, and expiring lease opportunities
Your team doesn’t have the time or resources to manually mine your CRM
Unlocking more revenue from the customers you already have.
You want more than email-only customer reactivation and marketing
Samurai is XDC’s Automated Data Mining & Customer Reactivation Platform designed to help dealerships generate more qualified sales and service opportunities from the customer database they already have. It continuously analyzes dealership sales and service data to identify hidden opportunities, activate customers through multiple communication channels, and help convert those opportunities into appointments through live engagement.
Most dealerships have thousands of existing customers sitting in their database with untapped sales, service, equity, trade, and retention opportunities. Samurai is designed to continuously identify and activate those opportunities, helping dealerships generate more appointments and revenue without relying solely on acquiring new customers.
YOU NEED SAMURAI IF...
You want to turn service customers into qualified sales opportunities
Samurai Platform
Path to Conversion
.png)
What Makes Samurai Different
Instead of relying on manual CRM mining or one-way email campaigns, Samurai continuously identifies qualified opportunities and activates customers through personalized, omnichannel engagement designed to drive appointments.
Case Study
Featured Case Study
See Samurai in Action
Discover how Samurai transforms your existing customer database into a continuous source of qualified sales and service opportunities through intelligent data mining, omnichannel customer engagement, and live appointment conversion.
We create exceptional customer experiences.
Nurture Ninja
Lead Engagement Engine
From lead capture to follow-up, texting, email, appointment reminders, and reputation
management, our Nurture Ninja CRM keeps every customer engaged with timely, personalized
communication so no opportunity falls through the cracks.
IronClaw
Stop Buying Leads & Convert the Ones You Already Have
IronClaw is a lead conversion platform built to help dealerships turn existing website traffic into qualified sales and service leads, converting more of the leads they already have through interactive tools, personalized offers, test-drive scheduling, pricing unlocks, SMS engagement, and other conversion-focused experiences.
Samurai Platform
Find the Trade-In Opportunities Already in Your Database
Samurai is a data mining platform that analyzes your DMS and CRM to identify high-value sales
and service opportunities. From equity to lease maturity, service conquest, retention, and
upgrades, Samurai helps you act on customers most likely to buy.
Tsunami Campaigns
Flood your showroom with buyers in as little as 72 hours.
Tsunami combines multi-deployment email campaigns with live calls to generate showroom traffic fast. With a 72-hour turnaround, we engage qualified customers, build urgency, and help move more opportunities from initial interest to active buyers.
Typhoon Events
Unleash a wave of showroom traffic with our sales event strategies.
Typhoon strategically combines the right mix of XDC products to create a 5- or 10-day salesevent strategy tailored to your dealership's goals. By layering powerful solutions, it amplifiesyour reach, accelerates results, and delivers a greater impact in less time.
Direct Mail
Put your message directly in buyers’ hands.
Direct Mail helps your dealership reach targeted households with timely, high-impact campaigns. From sales and service offers to special events and promotions, we help generate interest, drive showroom traffic, and keep your dealership visible to the right buyers at the right time.
Live Experiences
Increase appointments with trained BDC agents.
Our trained BDC agents use a proven speed-to-lead appointment cadence to engage customers quickly and consistently. By handling calls, follow-ups, and appointment scheduling, our team delivers 110% more effectiveness while helping your dealership operate with 25% less labor.