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Employee Spotlight - Alejandro Castro Mannarelli

XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is what makes XDC, XDC. Because of the outstanding work each and every member of our XDC family puts in daily, we are eager to feature them monthly. We wouldn’t be where we are today if it weren’t for the charisma and positivity of every individual.

Favorite Quote: “Those who dream by day are cognisant of many things which escape those who dream only by night." - Edgar Allan Poe

What is something that [people within your industry/niche] are forced to deal with that you have hopes of fixing?

We are forced to deal with angry people when it's not our fault they are angry, but we need to calm them down and help them the best we can.

What does a day in your life look like when working at XDC?

I make a cup of coffee, greet the Ninja team, and start dialing!

What do you like about working at XDC?

I feel appreciated and stable. I know I can count on my teammates when I need them. I also like to help when I'm needed, it feels like true teamwork.

What are the values that keep you going?

My core value is to be extraordinary. I believe it sums up everything an Experience Coordinator should be. It's so important to be charismatic and determined, but I do believe being extraordinary sums it up.

What are your top 3 favorite Movies and/or TV shows?

Harry Potter series, Game of Thrones, and Friends.

What does your dream vacation look like?

Snowboarding anywhere with family and friends.

What do you enjoy doing outside of work?

I enjoy both video games and books, so either writing and reading, or playing with friends.

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