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Navigating Consumer Behavior Amidst the Presidential Election
As November unfolds, the presidential election takes center stage, influencing various facets of our lives, including consumer behavior....
jamie3814
Nov 4, 20242 min read
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The Impact of Virtual Call Centers vs. Traditional Call Centers: A New Era of Business Communication
These days, the way companies manage customer interactions is evolving rapidly. Traditional in-person call centers are facing significant...
jamie3814
Oct 7, 20243 min read
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Introducing: Tsunami by Samurai!
Unlock Your Special Discount Today! We’ve just wrapped up an exhilarating and successful sales event at one of our partner dealerships...
jamie3814
Sep 12, 20242 min read
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A Thrilling Success: The Make-A-Wish Over the Edge Event Recap
On August 17, 2024, the city of Atlanta witnessed a heart-pounding spectacle of bravery and generosity as the Make-A-Wish Foundation's...
jamie3814
Aug 22, 20242 min read
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Employee Spotlight - Sindy Amparo
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Aug 6, 20242 min read
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Automotive 3rd Party Equity Tools Handled by BDCs
In the fiercely competitive automotive industry, maintaining high conversion rates is crucial for dealership success. As consumer...
jamie3814
Jul 10, 20244 min read
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Employee Spotlight - Randy Victoria
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Jul 9, 20242 min read
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Why BDCs Are Essential: The New Standard for Modern Dealerships
When it comes to automotive sales, staying ahead of the competition requires more than just having great inventory and a skilled sales...
jamie3814
Jun 13, 20242 min read
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Employee Spotlight - Josue Paulino
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Jun 4, 20242 min read
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Mastering Objections and Rebuttals
By: Jamie Szczecina Hearing the word "no" is a familiar refrain in the automotive world. Yet, within this landscape of objections lies an...
jamie3814
May 9, 20243 min read
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Employee Spotlight - Jerod McLachlan
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
May 7, 20242 min read
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Enhancing Automotive Lead Processes
By: Jamie Szczecina Purchasing a car is no longer just a transaction; it's an immersive experience intertwined with emotions and...
jamie3814
Apr 30, 20242 min read
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Decoding Digital Body Language: Navigating the Nuances of Virtual Communication
By: Jamie Szczecina In the realm of communication, the subtle cues of body language have long served as valuable indicators of thoughts,...
jamie3814
Mar 27, 20242 min read
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Embracing Urgency: A Vital Element in Dealerships
By: Jamie Szczecina In the pulsating world of automotive dealerships, there exists a relentless drive – a force that compels swift action...
jamie3814
Feb 29, 20242 min read
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The Impact of Customer Reviews on the Automotive Industry
By: Jamie Szczecina Customer feedback has become an invaluable tool in the automotive industry for dealerships seeking to enhance their...
jamie3814
Jan 16, 20242 min read
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The Crucial Role of Inbound Service Calls: A Closer Look at Dealership Challenges
By: Jamie Szczecina In the dynamic realm of automotive service, the significance of efficient communication cannot be emphasized enough....
jamie3814
Dec 17, 20232 min read
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Employee Spotlight - Alejandro Castro Mannarelli
XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is...
jamie3814
Nov 14, 20232 min read
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Maximizing Holiday Sales: The Role of Virtual Call Centers in Dealerships
By: Jamie Szczecina The holiday season is upon us, and as the festive spirit permeates the air, both customers and businesses gear up for...
jamie3814
Nov 8, 20233 min read
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The Evolving Future of Customer Support
By: Jamie Szczecina The COVID-19 pandemic has reshaped the way we work, communicate, and access services. With lockdowns and social...
jamie3814
Oct 5, 20232 min read
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The Importance of Dealership Visits
By: Jamie Szczecina The process of buying a car has evolved significantly over the years, with the internet playing a pivotal role in...
jamie3814
Sep 19, 20232 min read
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