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Employee Spotlight - Vanessa Philippe Gloria

XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is what makes XDC, XDC. Because of the outstanding work each and every member of our XDC family puts in daily, we are eager to feature them monthly. We wouldn’t be where we are today if it weren’t for the charisma and positivity of every individual.



Favorite Quote:  Never give up! A little progress each day adds up to big results. 


What is something that [people within your industry/niche] are forced to deal with that you have hopes of fixing? 

Appointment setters often face miscommunication issues with the dealership, such as some dealership staff not even knowing we are calling on behalf of them. I aim to fix this by keeping full detailed notes and being clear so appointments can run smoothly and without confusion. 


What does a day in your life look like when working at XDC? 

A day at XDC involves scheduling appointments, accurately logging all details, and assuring customers that they'll be meeting with one of our sales managers at the dealership who can effectively address their concerns.


What do you like about working at XDC? 

The warm and welcoming colleagues!


What are the values that keep you going? 

The values that keep me going are being consistent, communicating clearly, and helping others. Staying organized and making sure customers feel valued are what drive me to provide great service every day.


What are your top 3 favorite Movies and/or TV shows? 

CSI, Law and Order, and Prison Break


What does your dream vacation look like? 

Enjoying a sun-kissed tan in the Maldives and sipping a piña colada while relaxing at my cozy overwater bungalow. (I wish lol)


What do you enjoy doing outside of work? 

Simple house chores with my kids or running some errands and managing my business.


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