XDC focuses on even more than just the smiling and dialing and our extraordinary engagements. The well oiled machine we call our team is what makes XDC, XDC. Because of the outstanding work each and every member of our XDC family puts in daily, we are eager to feature them monthly. We wouldn’t be where we are today if it weren’t for the charisma and positivity of every individual.
Favorite Quote: “It took me quite a long time to develop a voice, and now that I have it, I am not going to be silent.” - Madeleine Albright
What is something that [people within your industry/niche] are forced to deal with that you have hopes of fixing?
Something I would like to fix in the call center business is the misconception of what we actually do.
What does a day in your life look like when working at XDC?
I start my day off with a prayer and then
I get to dialing! I love talking to my customers. You never get the same personality more than once!
What do you like about working at XDC?
Some may not know this, but I did not like talking to people before XDC. XDC has made me into a new person that I'm loving!
What are the values that keep you going?
The values that keep me going are my spirituality, integrity, and honesty.
What are your top 3 favorite Movies and
/or TV shows?
Harry Potter, Hocus pocus, and Chicago Med!
What does your dream vacation look like?
A cruise to the Bahamas with my family!
What do you enjoy doing outside of work?
Mainly playing with my children and cooking. Cooking is actually a passion of mine.